New Viber Message Type: Carousel

Marketing Revolution:
Interactive messages with multiple cards, buttons, and images.
Increase customer engagement by 300%!

In the world of digital marketing, new formats and ways of interacting with customers are constantly emerging. One of the most revolutionary innovations of recent times has been Viber Carousel Messages - a new message type that fundamentally changes the approach to marketing campaigns.

What is Viber Carousel?

Viber Carousel is an interactive message format that allows you to send multiple cards in one message. Each card can contain an image, title, description, and action buttons, making messages more informative and attractive to users.

Why is this a marketing revolution?

❌ Before (Simple Messages)

Sale! 50% off on shoes. Buy now!

🔗 Go to store

  • 1 message = 1 offer
  • Limited information
  • Low engagement
  • Plain text

✅ Now (Viber Carousel)

Carousel with 3 cards:

• Shoes with discount

• Summer collection

• Exclusive offers

  • 1 message = up to 10 cards
  • Full information + images
  • High engagement
  • Interactive buttons

Key advantages of the new format

📊

300% increase in engagement

Users interact with carousel messages 3 times more often than with simple texts.

🖼️

Visual appeal

High-quality images make messages more attractive and memorable.

🔘

Interactive buttons

Up to 2 buttons per card with customizable actions - from website redirect to call.

📱

Mobile optimization

Automatic adaptation to different screen sizes and device orientations.

🎯

40% increase in conversion

Statistics show significant sales growth when using carousels.

💰

Cost savings

One carousel message replaces several simple ones, saving up to 60% of costs.

Effectiveness statistics

300%
Click increase
40%
Conversion growth
10
Maximum cards
60%
Cost savings

Who is already using Viber Carousel?

The new format is quickly gaining popularity among different types of businesses:

  • E-commerce: Product presentation, promotions, new arrivals
  • Restaurants: Menus, special offers, new dishes
  • Hotels: Rooms, services, restaurants, entertainment
  • Educational institutions: Courses, programs, teachers
  • Beauty salons: Services, cosmetics, procedures
  • Car dealerships: Cars, parts, service

How to get started?

Step-by-step guide

  1. Prepare content: Images, texts, URLs for each card
  2. Create structure: Determine the number of cards and their sequence
  3. Configure buttons: Add up to 2 buttons per card with required actions
  4. Test: Check display on different devices
  5. Send: Use SMSBAT API to send

Best practices

✅ Recommendations:

  • Use high-quality images (1200x630px)
  • Create short and clear titles
  • Arrange cards in logical order
  • Test on mobile devices
  • Analyze results and optimize

❌ Avoid:

  • Too long texts
  • Poor quality images
  • Too many cards (optimally 3-5)
  • Non-informative buttons
  • Ignoring mobile version

Future of marketing

Viber Carousel is just the beginning of the revolution in marketing messages. In the coming years, we expect the emergence of even more interactive formats:

  • Video carousels with autoplay
  • 3D images and AR elements
  • Voice messages with interactive elements
  • Personalized content based on AI

Conclusion

Viber Carousel Messages represent a true revolution in marketing communications. This new format not only increases user engagement but also significantly increases conversion and saves business costs.

If you're not using Viber Carousel in your marketing campaigns yet, it's time to change that. Start with simple carousels with 2-3 cards and gradually expand their functionality.

S

SMSBAT Team

Experts in omnichannel marketing and Viber Business Messages. We help businesses increase the effectiveness of marketing campaigns.

Ready to try Viber Carousel?

Join thousands of businesses that are already getting benefits from the new message format. Start with a free trial period and see the difference today!

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